As a Studio Host, you are the heartbeat of the guest experience. This role blends warm hospitality, consultative sales, guest education, and studio operations. Your mission: Take exceptional care of our people and our space.
Weekly Commitment
32–40 hrs/week
Schedule Expectations
Core operational shifts, including peak weekend and evening coverage
Key Benefits
Unlimited studio access, monthly guest passes, and staff discounts
Hospitality & Community40%
Greet every guest with warmth and curiosity. Lead engaging first-timer tours, manage liability waivers, learn members' names, and foster genuine connections between guests.
Sales & Growth25%
Educate visitors on membership plans, drop-ins, retail, and events using a consultative approach. Follow up with prospective members and process POS bookings accurately.
Safety, Water & Equipment20%
Educate guests on contrast therapy safety protocols. Log water chemistry, monitor sauna/plunge temperatures, enforce safety rules respectfully, and respond calmly during emergencies.
Studio Operations & Cleaning15%
Complete opening/closing walkthroughs, keep wet/dry zones pristine, squeegee wet floors to prevent slips, and manage towel laundry turnover.
People-First Mindset: Warm, empathetic, emotionally intelligent, and genuinely curious about others.
Sales-Comfortable: Confident articulating the benefits of contrast therapy and closing sales through relationship-building.
Detail-Oriented & Self-Directed: Proactively notices mess, safety hazards, or operational needs without needing step-by-step direction.
Calm Under Pressure: Enforces studio safety standards gently yet firmly.
Physical Capability: Comfortable standing, bending, cleaning, and handling laundry in humid, hot, and wet environments.
Current CPR, AED, and Basic First Aid certification (or commitment to complete during onboarding).
Flexible availability during peak hours (evenings, weekends, and special events).
Reliable transportation to our Milwaukee studio location.
